Nuova politica di Time Limit per le Tariffe Base
02/12/2011
As of December 05, LAN incorporates some new changes to the ticketing time limit policy for BASE Fare Families for publiched and private. These changes will be reflected in the advance purchase rule established of LAN Base fares and will be applicable in the cleaning process inventory of the company.
We would like to remind you that the new ticketing time limits will only apply to for LAN international flight reservations (codeshare marketing LAN flights included), Group’s reservations are not included.
The Time limits apply according to point of commencement of travel, advance reservation and flight departures. These conditions are divided in 3 groups:
1) Advanced Purchase for journeys from Argentina, Brazil, Chile, Colombia, Ecuador, Peru, Uruguay, Bolivia and Venezuela on any route:
Public Fare (SP/CK): When reservations are made between 365 and 22 days before flight departure
Ticketing TL: 3 days after the reservation was made
Public Fare (SP/CK): When reservations are made less than 22 days before flight departure
Ticketing TL:IP (Instant Purchase -12 hours)
For these countries the ticketing time limit will be stated in the Advanced Purchase (AP) Notes in the fare regulation; however, at a first stage, this information will not be displayed in the LAST TICKET DATE when quoting a reservation, therefore, the TL must be calculated by travel agents as indicated in APPENDIX I.
2. Advanced Purchase for journeys from Europe, Mexico and US on any route:
Public Fare (SP/CK): Reservations made at any time
TL de emisión: IP (Instant Purchase- 24hours)
Advanced Purchase for journeys from Asia and Oceania on any route:
Public Fare (SP/CK): When reservations are made between 365 and 15 days before flight departure
Ticketing TL: 7 days after the reservation was made
Public Fare (SP/CK): When reservations are made less than 15 days before flight departure
Ticketing TL: 3 days after the reservation was made
In order to reinforce the new Time limit policy, LAN will automatically enter an SSR OTHS messages few moments after the creation of a booking code, stating the date and time of cancellation if no ticket is issued. For example:
SSR OTHS 1A PLS ADV TKT NBR BEFORE 12DEC11 1942 SCL LT OR AUTO CNL
Check below APPENDIX I for details of TL calculation.
SSR OTHS 1A PLS ADV TKT NBR BEFORE 12OCT11 1942 SCL LT OR AUTO CNL
Reservations with IP must be issued after the PNR is made, on the contrary the reservation will be cancelled 3 hours after the reservation is made, regardless the TL entered by the agent.
Check below APPENDIX I for details of TL calculation.